The Message Center's primary datacenter was originally built by WorldCom in 2000. The building also houses “super-nodes” for Verizon and AT&T local phone service in the California Bay Area, so it is considered an “essential” facility because 911 calls are routed here. We share generators, power, cooling, and fire suppression infrastructure with Verizon, including dual 2 Megawatt generators that support the critical power requirements and operations of the building.

You can rest assured that your data is secured, managed and monitored in a state-of-the-art facility, and as a customer you have access to our Live Network Status and the most reliable support team.

Out datacenter facilities is staffed 24/7/365 by certified systems administrators and network engineers. The 21 screens that make up our NOC monitor everything from network traffic and performance to power, temperature and security systems to services, applications, known vulnerabilities and RAID array status on customer servers.

Large on-site NOC with 24/7 Engineers

Real-time monitoring and alerts for all critical systems

Customer level service and application monitoring

Our data center is located in the Bay Area, California. This 100% occupied telecom building also houses AT&T and Verizon "super nodes".

Secure building originally used for storage of military tanks and equipment

Built on solid bedrock, seismically retrofit in 1999 to meet rigorous building codes

Six separate fiber entrances with 2 fiber rooms. A large portion of the Bay Bridge Fiber Consortium terminates in the building (cross-bay Fiber).

State-of-the-art redundant systems for power, HVAC, fiber connectivity, seismic precautions and fire suppression

Our state-of-the-art fire suppression has three levels of protection.

Halon Fire Extinguishers

VESDA laser smoke detection with dry pipe suppression

Tightly defined preaction zones for localized fire extinguishing

Monitored and maintained by both certified personnel 24X7 on & off-site

Our data center maintains the highest possible standards for physical security

24 x 7 security guards at front entrance

Secondary check-in at our second floor data center

24 x 7 systems administrators / NOC on the data center floor

Our data center has tremendous cooling infrastructure, with dual redundant chilled water supply loops and multiple Liebert air conditioning units pumping cold air into the pressurized raised floor of our data center.

n+1 Liebert VACs w/n+1 supply loops and chillers:

Up to 300 tons of cooling capacity that runs on MCI’s chilled water systems

Raised floor system for efficient distribution of cooling

Our data center power is fed by conditioned UPS (uninterruptible power supply) electricity and with the following systems in place to ensure power back-up.

Redundant power feeds with UPS power

2 x 2 megawatt generators that also power Verizon’s local phone switches

20,000 gallons of diesel fuel on site, hot-refill ready

The Message Center equipment resides on the well known Screaming-Fast Network™, featuring multi-homed bandwidth with connections to over 40 networks. We route traffic over major Tier 1 Internet backbones such as UUNet/MCI, Level 3, NTT/Verio, and AboveNet, with no low-quality bandwidth and plenty of network capacity for maximum reliability and scalability.